Chapter 13: Consumer law

TOPICS DEALT WITH:

Basic requirements for a contract

Breach of contract

Consumer rights

Buying on credit and credit agreements

• National Credit Act
• Debt counselling
• Legal proceedings
• Getting credit

Consumer Protection Act

• The right to privacy
• The right to choose
• The right to good quality and safety
• The right to responsible marketing
• The right to information

Debt-collecting agencies

Insurance

Micro-lending and micro-lenders

THE PARALEGAL MANUAL CAN BE ORDERED FROM:

ETU

PO BOX 261604

2023

Excom

Telephone: (011) 648 9430

Fax: (011) 648 2054

SPECIAL THANKS GO TO THE STAFF AND RESOURCES OF:

The Black Sash

For FREE Paralegal support and advice:

HELPLINE: 072 663 3739

EMAIL: help@blacksash.org.za